/Privacy and Cookies
Privacy and Cookies2018-05-24T17:45:25+00:00

FERN AND COCO LTD WEBSITE PRIVACY POLICY

Privacy & Cookies

At Fern & Coco Ltd  (referred to as “we”, “us”, “our”),  we understand that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone that visits our website and only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law, including the General Data Protection Regulation (GDPR).

We are committed to protecting your privacy on this website. Please review this Privacy & Cookie Statement carefully so that you understand how we collect and use your personal data.

GENERAL

This Privacy & Cookie Statement applies to all personal information collected and used by the FERN & COCO identity responsible for the relevant part of the website (hereinafter referred to as “FERN & COCO”).

ABOUT US

Our website, https://fernandcoco.co.uk/ is owned and operated by Fern & Coco Ltd  England and Wales with registered number 10601227 whose registered address is Chapel Garths Farm, Harrogate Road, Ripon, North Yorkshire, HG4 3AF.

Our data protection officers are Alexa van Pagh and Patience Tucker who can be contacted at hello@fernandcoco.co.uk

COLLECTION OF DATA AND USE

We collect personal data when you provide it to us, through registration, completion of forms or e-mails, as part of an order for products or services, inquiries or requests or other situations in which you have chosen to provide information to us. Your data shall be processed for the purposes of realisation of any agreement, between you and FERN & COCO , fulfilling a request from you for information or advice, meeting statutory or other legal requirements and providing an optimal service.

We may provide your data to our FERN & COCO group companies for the same purposes as referred to above. Our group companies will also process your data in accordance with this Privacy & Cookie statement. In no event will your personal data be transferred to other parties, which do not have an adequate level of protection, without your prior consent. Further, your personal data will only be provided to (or used on behalf of) third parties for direct marketing purposes after you have been offered the opportunity to previously object thereto.

COOKIES

We may store so called “cookies” on your computer when you visit our website. This allows us to recognise your computer the next time you visit us. Most Internet browsers are set to accept these cookies automatically. The type of information we collect as a result of a cookie is specific to your computer and may include the Internet Protocol (IP) address, the date and time you access our website and what parts of the website are visited.

We collect the foregoing information to monitor the usage and usefulness of our website, for statistical purposes. You may set your browser to notify you when you receive a cookie or to refuse receiving it. Be aware that in such event you may no longer be able to use all the possibilities of our website.

We use your information collected from our website to personalise your repeat visits to our website. We will not share your information for marketing purposes with companies outside of our organisation.

The cookies we use are from Google and are used to track visitor traffic numbers and the way visitors navigate the website, allowing us to improve the experience for visitors.

You can find out more information about cookies and how to remove cookies by visiting allaboutcookies.org or cookiecentral.com

LINKED SITES

Please be aware that our Privacy Statement does not apply to other websites, also: if you access these other sites using a link on our website; or if you link to our site from another website.

RIGHT TO OBJECT, ACCESS AND RECTIFICATION

At all times you can object to the use of your data for direct marketing purposes. At all times you can request access to and/or rectification and/or deletion of your data. Please contact us via our email – hello@fernandcoco.co.uk

SECURITY OF YOUR DATA

We only keep your data if we have a valid legal reason to do so and will only keep it for as long as we need to in order to fulfill our contractual or legal obligations or for as long as we have your permission to keep it. We will conduct an annual review to determine if we need to keep your data. Your data will be deleted if we no longer need it to maintain our obligations or if you have requested that we delete it.
The storage and transfer of your data through the internet is secured by means of the current usual techniques. We handle all personal data responsibly and do not openly solicit details without prior notice. Data captured via from submissions made on any of our websites will be stored in a secure database and is only accessible by approved employees.

Some or all of your data may be stored or transferred outside of the European Economic Area (“the EEA”).  if we do store or transfer data outside of the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would within the EEA and under the GDPR.

Data security is of great importance to us. We take steps to protect your data by using data encryption on our websites and applications.

ACCESS TO YOUR INFORMATION AND CORRECTION

You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all of your personal information, please email us at hello@fernandcoco.co.uk. We may make a small charge for this service but will inform you about this when you contact us.

We want to ensure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

CHANGES TO OUR PRIVACY POLICY

We will keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on the 24th May 2018.

DISCLAIMER

Whilst we use all reasonable efforts to ensure that the information published on this website is accurate, current and complete at the date of publication, no representatives or warranties are made (express or implied) as to the accuracy, currency or completeness of such information. We cannot accept responsibility (to the extent permitted by law) for any loss arising directly or indirectly from the use of, or action taken in reliance on, any information appearing on this website or any other websites to which it may be linked. We make no warranty that this website is free from errors, defects or viruses. We reserve the right to change, modify, add or remove provisions of this Privacy Policy. Any changes will be shown here and we recommend that you check this Policy form time to time.